About This Page
You are visiting the website of Konak IT, a Belgium-based company located in Beringen, Limburg, registered under company number BE0800.598.606.
These Terms and Conditions apply to all quotes, agreements, services, and invoices issued by Konak IT. They define the legal relationship between Konak IT and its clients.
By accessing this website or using any of our services, you confirm that you have read, understood, and agreed to these Terms.
Our policies
Version 1.0 | Effective Date: January 1, 2026
1. Company Identity
1.1 These Terms and Conditions apply to all quotes, agreements, services, deliveries, and invoices issued by:
Konak IT
Sole Proprietorship
Registered Office: Beringen, Limburg, Belgium
Company Number: BE0800.598.606
Hereinafter referred to as “Konak IT” or “Company.”
2. Applicability
2.1 These Terms apply to all legal relationships between Konak IT and its clients.
2.2 By accepting a quote, placing an order, signing an agreement, requesting services, or paying an invoice, the client fully agrees to these Terms.
2.3 Any deviations from these Terms are only valid if explicitly confirmed in writing by Konak IT.
2.4 Any terms from the client are explicitly rejected unless accepted in writing by Konak IT.
3. Quotes
3.1 All quotes are non-binding and valid for 14 calendar days unless stated otherwise.
3.2 Quotes are based on information provided by the client. Konak IT is not responsible for inaccuracies or incomplete data.
3.3 An agreement is only formed after written confirmation by Konak IT or upon the start of service delivery.
3.4 All prices are listed in EUR and exclude VAT unless stated otherwise.
4. Service Execution
4.1 Konak IT performs all services to the best of its ability and in accordance with industry standards, without guaranteeing specific results.
4.2 Only services explicitly listed in the quote or agreement are included.
4.3 Any additional work or revisions requested by the client will be billed separately.
4.4 Konak IT reserves the right to use subcontractors or third parties.
5. Timelines
5.1 All timelines are estimates and not legally binding unless agreed otherwise in writing.
5.2 Delays do not entitle the client to compensation or contract termination unless caused by intentional misconduct or gross negligence.
6. Client Responsibilities
6.1 The client must provide all required materials, information, access, and feedback in a timely and accurate manner.
6.2 Any delays or extra costs caused by the client are fully the client’s responsibility.
7. Intellectual Property
7.1 All work created by Konak IT including websites, code, software, designs, branding, content, strategies, and systems remains the exclusive property of Konak IT.
7.2 Ownership rights are only transferred if:
explicitly stated in a signed agreement, or
clearly confirmed in writing by Konak IT via email, WhatsApp, or contract
7.3 Without written confirmation, the client only receives a limited, non-exclusive usage license.
7.4 Full payment is a strict condition before any usage rights are granted.
8. Liability
8.1 Konak IT is only liable for direct damages resulting from proven gross negligence or intentional misconduct.
8.2 Konak IT is never liable for indirect damages including but not limited to lost profits, lost revenue, reputational damage, or data loss.
8.3 Total liability is strictly limited to the amount of the relevant invoice.
9. Invoicing and Payment
9.1 All invoices are payable within 7 calendar days unless stated otherwise.
9.2 No interest is charged for late payments.
9.3 Late payments automatically incur a fixed penalty of 15 percent of the outstanding amount, with a minimum of $135 per invoice.
9.4 This penalty is in addition to the outstanding balance and does not limit Konak IT’s right to claim higher damages.
9.5 Payments are applied first to penalties, then to costs, and finally to the principal amount.
10. Suspension of Services
10.1 In case of non-payment, Konak IT reserves the right to immediately suspend all services without prior notice.
10.2 This includes hosting, support, access to systems, websites, and software.
10.3 The client is not entitled to any compensation due to suspension.
10.4 Konak IT is not liable for any damages resulting from suspension.
11. Termination for Non-Payment
11.1 If an invoice remains unpaid for 14 days, Konak IT may terminate the agreement immediately.
11.2 All completed work remains payable.
11.3 No refunds will be issued under any circumstances.
12. Intellectual Property in Case of Non-Payment
12.1 All intellectual property remains exclusively owned by Konak IT until full payment is received.
12.2 In case of non-payment, the client loses all rights to use, publish, or exploit any delivered work.
12.3 Konak IT reserves the right to disable access to delivered systems or products without notice.
13. Collection and Additional Costs
13.1 All costs related to debt collection are fully the responsibility of the client.
13.2 This includes legal fees, collection agencies, administrative costs, and enforcement expenses.
13.3 These costs are added on top of the outstanding balance and penalties.
14. Deposits and Guarantees
14.1 Konak IT reserves the right to require full or partial upfront payment at any time.
14.2 If there are concerns about the client’s financial stability, Konak IT may request additional guarantees or suspend services.
15. Governing Law and Jurisdiction
15.1 These Terms are governed exclusively by Belgian law.
15.2 Any disputes shall be handled exclusively by the courts of the jurisdiction where Konak IT is established.
