About This Page
You are visiting the website of Konak IT, a Belgium-based company located in Beringen, Limburg, registered under company number BE0800.598.606.
At Konak IT, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
We only collect data that is necessary to provide our services, improve user experience, and communicate effectively with our clients. This may include personal details such as your name, email address, phone number, and any information you voluntarily provide through forms or direct contact.
Your data is processed securely and will never be sold or shared with third parties without a valid legal basis. We may only share information when required for service delivery, legal obligations, or trusted partners who operate under strict confidentiality.
Our policies
Versie 1.0 | Effectieve datum: 1 Januari 2026
1. Personal Data
The limited personal data we collect is obtained in the following ways:
Website:
When you visit our website, certain data may be collected automatically through cookies, including your IP address. This is used to ensure proper functionality and to improve user experience. More information can be found in our separate Cookie Policy.
Business Relationship:
When you contact us as a client, potential client, or partner, we may process your full name, contact details (email address, phone number, business or residential address), and any additional information required for providing services, invoicing, or collaboration. This may include payment details, communication history, or information related to previous transactions.
Marketing:
If you provide explicit consent, we may process your name and email address to send you marketing communications, newsletters, promotions, and updates about our services. You can unsubscribe at any time.
You are never obligated to provide personal data. However, refusing to provide necessary information may limit or prevent us from delivering our services.
2. Purpose of Processing
We process personal data to manage our client relationships and deliver our services effectively. This includes client administration, order processing, invoicing, responding to inquiries, and marketing activities.
Personal data is processed based on one or more of the following legal grounds:
Your consent
The necessity to perform a contract
Compliance with legal obligations
Our legitimate business interests
Where processing is based on your consent, you have the right to withdraw it at any time.
3. Sharing with Third Parties
Where necessary, we may share personal data with employees and trusted professional partners to fulfill our services. These parties are required to implement appropriate technical and organizational measures to protect your data.
We will never sell or commercially distribute your personal data to third parties.
In the event of a business restructuring, merger, or transfer of activities, personal data may be transferred as part of business assets.
We may also be required to disclose personal data to comply with legal obligations or court orders.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
To determine appropriate retention periods, we consider the nature, volume, and sensitivity of the data, the purpose of processing, and applicable legal requirements.
When personal data is no longer needed, it will be securely deleted or anonymized.
5. Your Rights
You have the right to:
Access your personal data
Request correction or completion of inaccurate or incomplete data
Request deletion of your data
Restrict the processing of your data
Object to processing based on legitimate grounds
Request transfer of your data to another entity
To exercise these rights, you can contact us via email at privacy@konakagency.com.
6. Complaints
If you have any questions or concerns about this Privacy Policy, you can contact us at privacy@konakagency.com, and we will respond as soon as possible.
You also have the right to file a complaint with a data protection authority, such as the Belgian Data Protection Authority.
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
Personal data may only be transferred outside the European Economic Area if an adequate level of protection is ensured. When transferring data to the United States, we require appropriate safeguards such as contractual agreements or recognized certification frameworks.
We are not liable for unlawful use of personal data by third parties. You are responsible for maintaining the confidentiality of your own systems, login credentials, and access data.
8. Your Privacy
Your privacy is important to us. We are committed to complying with applicable data protection laws, including:
The Belgian Privacy Law
Relevant provisions of the Code of Economic Law
The General Data Protection Regulation (GDPR) (EU) 2016/679
9. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be communicated via our website or, where appropriate, by email.
